Shipping & Returns

Thank you for shopping with The Lovin’ Me Collection™. Every order is prepared with care and intention. Please review our shipping and return information before placing your order.

Order Processing

Orders are processed and prepared for shipment within 3–5 business days. Business days do not include weekends or holidays.

Processing time is separate from the carrier’s delivery time. Once your order ships, you will receive tracking information at the email address provided during checkout.

If an unexpected delay prevents us from shipping within the stated timeframe, we will contact you with an updated shipping estimate and available options.

Shipping

Shipping charges are calculated and displayed during checkout.

Standard shipping is available at a flat rate of $7.99 per order. Shipping charges are displayed during checkout.

Please verify your shipping address before submitting your order. The Lovin’ Me Collection™ is not responsible for delays or delivery problems caused by an incorrect or incomplete address entered during checkout.

Carrier delays caused by weather, service interruptions, or other circumstances outside our control may occasionally occur.

Returns

We want you to feel confident about your purchase. Eligible unused and unworn products may be returned within 14 days of delivery.

To qualify for a return:

  • The item must be unused, unworn, unwashed, and in its original condition.

  • Journals must be unused and contain no writing or markings.

  • Items must be returned in their original packaging when possible.

  • Proof of purchase is required.

  • You must contact us before sending a return.

To request a return, submit the form on our Contact Us page and include your name, order number, item being returned, and reason for the return. Approved return instructions and the return address will be provided.

Customers are responsible for return-shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are nonrefundable.

Nonreturnable Items

The following items are final sale and cannot be returned:

  • Personalized or customized products

  • Gift cards

  • Items marked final sale

  • Products that have been worn, used, washed, written in, or damaged after delivery

Damaged or Incorrect Orders

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us within 3 days of delivery.

Include:

  • Your name and order number

  • A description of the problem

  • Clear photographs of the item and packaging

We will review the information and work with you toward an appropriate replacement or refund.

Refunds

Once an approved return is received and inspected, we will notify you of the decision.

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your financial institution.

Order Cancellations

Cancellation requests must be submitted within 24 hours of placing the order. After production or preparation begins, an order may no longer be eligible for cancellation.

Questions?

If you have questions about shipping, returns, or an existing order, please visit our Contact Us page. We will respond within 2–3 business days.